F.A.Q

How is Fabteeny different from other sites?

Unlike most online retailers out there, we are customer focused and work hard to serve you with the best deals.

We can guarantee you:

• Quality products
• Swift delivery
• Lowest prices

Where do you provide shipping to? 

We provide shipping to the United States, Canada, Australia, and New Zealand!

How long does it take to receive my products?

We process and ship most of our orders within 24 hours.

Based on our historical data, shipping time is around 10-15 days if you are using standard shipping.

However, in rare occasions, your package may be delayed for circumstances beyond our control such as holidays and customs inspections. 

How can I get help with my order?

You can contact our customer service.

What method of payments are accepted?

We accept PayPal and all major credit cards as secure payment methods.

How do you ensure the quality of your product?

We have a dedicated sourcing team that works directly with selected manufacturers abroad.

We test everything before we send it to you.

When will I receive my order confirmation?

An order confirmation email will be sent to the address used to place the order, only moments after your order has been completed.

If you did not receive an order confirmation email, you may have mistyped your email address.

Some email providers may mark our emails as spam or completely block them.

We suggest that you also check your spam folder if our emails are not shown in your inbox.

Please make sure to add our emails to your safe list.

You can also contact our customer service for support if needed.

How to apply a discount code?

When using a discount code or voucher, you should enter it in the discount code text box, which is located at the right side of the checkout page.

If you are placing the order on your mobile phone, the discount box can be found in the order summary.

You would have to activate the code by pressing the “apply” button next to the discount box after entering the discount code.

You will see whether the code is successfully applied after the button is pressed.